And I’m talking about a 15.4 GB cabinet. I agree with Sandy, it is virtually impossible to Sync Neat Legacy contents to the cloud. I am 29 days into the process and have been in contact with Neat Support for most of that time. Support has been in my system via remote access, off and on for the past week leaving each day at COB and restarting the next. I have a “Cabinet” that has approximately 800 folders and 8500 documents.
Original review: Nov. 9, 2018 I use NeatDesk every couple of weeks to scan receipts. I want to digitize them and make it easier for tax time. With NeatDesk, it's so much easier to search and find things rather than going through all the papers. Also, twice I've had to get support and NeatDesk has been very helpful.
Then the files are tagged, imported into EagleFiler, and EagleFiler is reindexed by a Hazel script so the newly imported file shows up in the New file listing. Finally, the original file is deleted from the holding folder. Separate Hazel rules are defined to detect unique character strings like account numbers, and then process a additional rules for each document source like PG&E, bank statements, credit card statements, cell phone statements etc. This all works quite well.
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The Neat Company provides cloud based software for Small Businesses that automates bookkeeping processes such as expense and spend management, freeing up. Original Title: installing Neat Desk scanner and software; specificately the driver I got Neat Desk from The Neat Company. I am running Vista 64.
And whenever I get a chance to sit down to the computer, it is there. I can make sure it is categorized correctly in the system. I like that I can have receipts and documents emailed directly to Neat versus having it emailed to my regular email which I import over into Neat. I also like that I can email directly from Neat which also saves a step. As of today, I do not think that I’ll ever look back. It was a good step to move to Neat Cloud and it’s just perfect. That aside, I have told my friends that they could not go wrong by choosing Neat to do their stuff.
I live in a rural area with no broad band so can’t be uploading documents so, no moving to the cloud for me. Also, guess what, the Back Up from my version 5.7 won’t work on my new computer with the old Neat 5.2. Fortunately, I migrated all my scanned docs into PDF before that computer died but I learned a lesson and will never trust Neat. If they screwed us over on the desktop so I can’t even get a new computer and keep my same version, what will happen with my docs on their servers in the cloud. Neat keeps telling me I have an update available.
The service provided includes unlimited cloud storage and easy access to the account and similar to your phone service, the subscription covers availability of service for billing period regardless of usage. After the account is cancelled as you requested then you no longer have access to it.
I've searched the internet for ansewers but have found no answers. Can you help me? Hi, From where are you trying to download the drivers from?
• Unplug your scanner and close Neat on your computer. • Click the link for your scanner model number in the list below to download the driver: (the same driver file is used for all three models) • S elect the Finder icon from your Dock. The Finder has the blue smiling face icon. • Open the Go menu and select the Go To Folder option. • Copy and paste the following path in the Go To Folder window to open the directory: /Library/Image Capture/Devices • Unzip the driver file you downloaded in step three and drag it into this folder. It should look similar to the image below: • To start using the scanner: • If you are 10.10 or earlier, you can open Neat and connect your scanner and you should now be able to start scanning. • If you are on 10.11 El Capitan, follow the steps below: • Right click (or CTRL + click) the Scanner Driver file that you dragged into the Devices folder and choose Open.
Is as easy to scan/save a paper document as a searchable PDF to the hard drive as it was with Neat/ Signed Struggling To Keep Up. I have been really frustrated with Neat in the cloud. The migration of my desktop receipts was incomplete, and I have specific problems that I want to get addressed, but since their support is available only during the work day and work week, I never have time to sit down with it and call them. They will set up a call back, but the one time I booked a call I happened to step away from my desk and missed it, and then got busy again. I have been using the ScanSnap receipt program instead, and I don’t like it quite as much, but it came with the xi500 and it’s easy, so I think I’m going to stick with it. Some of the comments above are helpful with respect to migrating my Neat data, so thanks for that!
My name is Sam and I was recently alerted by a customer that another customer posted about our services and products on this site. I will try to keep this brief. We sell Neat Cloud for half the price of neat.com.
I don’t want documents in the cloud period! To answer the question as to why ShoeBoxed was such a disaster It seemed really attractive to be able to put all my receipts in a prepaid mail envelope and let them do the scanning then later I could import images and reports into my financial programs. However after trying it I discovered some major deal breakers. For starters, I’d send receipts to the them. They advertised a 24 hour turn around on processing for the executive plan I was at the time subscribed to.
But it is November now and I still can’t use the scanner. I've tried so many times but I’m having a hard time. When I scan something, I don’t know where to find it. Then there are so many different things. I don’t understand. I've sat on so many webinars, trying to get the training. They’re teaching you how to use the new stuff that they have but I can't get it.
So, is Fujitsu’s Scan Snap a good replacement for Neat? I would like to be able to export transactions to Quicken but that is not essential. Then there is the problem of pulling out many years of data. Some of it can be trashed but I have a lot of tax records in Neat.
• Free trial: Individuals and businesses can enjoy a free trial of Neat’s premium software in two ways. They can either try the software free for 30 days or receive a full year of Premium software for free when they buy a Neat scanner. Neat scanners come with a 30-day money back guarantee. • Neat scanner bundles: Neat offers several scanner bundling options that all include one year of Neat Premium Software. Choose from NeatReceipts, NeatDesk and NeatConnect.
It's been 11 months and then they charged me. J Anthony, We greatly apologize for the experience you had. We have reviewed your account history and confirmed that there was never any request to cancel this NeatCloud plan prior to. We have also reviewed your case and call from 11/9/2018 and confirmed that the agent did in fact promise you a full refund. That being said, we will go ahead and process a refund for you in the amount of $119.99. We really do apologize for any inconvenience this may have caused. Please check you email shortly for confirmation and information on your refund.
I got it to worked for one day by migrating to my laptop, but it died again. I DO NOT WANT TO STORE MY DATA ON THE CLOUD!!! So, does anyone have an idea how to either migrate the neat data to a usable format or get neat 5 running again? By the way this all started after windows 10 took over my desk top and then my hard drive crashed. I am running windows 7 on my laptop.
So Option B is to look at Mariner Software’s Paperless which looks to be the “heir apparent”. Option C – Something Else Receipts also looks interesting but I really want to invest in something that supports both Mac, Windows, and IOS.
There is a huge market out there; one that isn’t addressed for smaller business, and especially for those of us that believe a useless and expensive cloud solution isn’t an option, be it HIPPA or for any other reasons. Mariner has been out there for a long time; I’m committed to seeing how Mariner and its users can all make this work. I was a reviewer of s/w for the Cleveland Plain Dealer for five years, have attended CES with press credentials, and have many years in IT as an end user advocate, so I am all in. I will continue to follow the posts. Thank you for reading this. Best; —Linda.
I am so disappointed with the new version of Neat Desk. We have been using the old Legacy version for years and now that there are ZERO fixes for that version we had to convert to the new one. We have several years of information that we cannot bring over to the new version and cannot open in another program, so essentially, it’s lost. If we need it, it’s gone. So, thanks for nothing and thanks for wasting my time. I have a ton of information stored on a backup drive that I can’t even access. I have been working on re-scanning just this year’s documents into the new version and there are so many steps that it’s taking forever.
After pondering that for two weeks I bit the bullet and bought the iX500 ScanSnap on Amazon. Yes, it was about $450 but I’ll tell you what. This scanner absolutely rocks! I am amazed at how fast it is and look forward to getting a lot of stuff scanned.
Mango malayalam song free download. It took me a few weeks of experimenting before I was convinced that EagleFiler was a better solution for me than Evernote. I gave them both high marks. Along about that time Evernote announced a change in their free plan, where multi-device support would no longer be offered for the free accounts. I had planned on purchasing an Evernote license, but this announcement raised my awareness, that at any time, the solutions that employ proprietary storage technologies would always be subject to changes that could rock my paperless world. So I became more focused on a solution without handcuffs, where the files would be stored in my file system.
Re your #5, I am able to combine receipts. Re #8, mine does default to “receipts”. Re your #11, sometimes it will default to the last scanned category, and sometimes it defaults to the inbox, even though I clicked on the category I wanted the scan to go to. I’ve been using Neat for 7+ years for organizing receipts for my small business, I actually don’t mind paying and was paying $15/mo until last year when I went to yearly. I don’t like the look of the cloud and find it not ‘user friendly’, I have desk top versions on all my computers and loved being able to synch them up to work where ever I was or being able to have someone scan them in for me while I reviewed and assigned folders from another computer. I recently bought 2 new laptops one Windows 10 and one Windows 10 Pro and installed my 5.1 that I purchased years ago with the desktop scanner.
We'd do it again,' Schaps said. I for one am unimpressed. I bought the neat scanner for desktop use. Once I'd scanned in hundreds of receipts, an update moved all of my stuff to the cloud.
I just spent many hours in a remote session with one of Neat’s techs in the Philippines. I watched as he created a new database so he could copy and paste folders with 750 documents from the old to the new – by hand! One by one by one. The process took hours over two days. After completing the migration he synced everything to the cloud which also took a few hours longer. While the tech was excellent and clearly knew what he was doing, the whole process scared the crap out of me!
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A recent Windows update has made it impossible for me to scan to my Windows PC, even after uninstalling and reinstalling legacy software. It crashes when I try to open the software. Multiple page scanners are not cheap, now mine has become a paper weight overnight.
The many things that made Neat great are totally missing. I cannot rely on the old desktop version because Windows could do an unsolicited update and kill the product, leaving me with nothing. I am paying over $100 per year for reduced capabilities and no assurance of usability.
I think they all have up. I haven’t yet. If neat uses SQL compact or other version there should be a way to convert them. I have successfully started neat by unloading it and reloading the disk that came with my scanner but it has a different cabinet name and wont let me copy my old files back in there to recover them. Hi Sam I hope you are still monitoring this page.
The Neat was the best scanner ever until they changed to the cloud. The cloud is extremely mediocre compared to the Legacy. Clients would send various documents as one attachment and then I could load those to Neat. Then would then separate the pages and then I could combine the pages that I wanted. Also, if I scanned a bunch of pages as separate, I could easily combine them into one. I just bought a new Neat, not knowing that it is discontinued.
Have been wrestling with this for 6 months. No help from Neat unless you pay really!!!??? I already paid for this thing once! Its like getting a new car and a year later you have to pay some one to start it each month! Unethical in my book. Anyway I have 20 years of tax records and receipts as well as may owners manuals, recipes etc. Stored on this neat data base I cant get to, and no, the receipts are shredded.
Beyond the need to support separate code bases, separate teams for development, user tech support teams, marketing and training had evolved. With a desire to unify the UX, company executives set out to do a simultaneous restart of the company and rebranding of the product. 'We wanted to shift the paradigm from our offline-centric model to one that was fully cloud powered,' Schaps said. We wanted to shift the paradigm from our offline-centric model to one that was fully cloud powered. Andrew Schapshead of engineering, The Neat Co. Those first cloud efforts went live in the summer of 2012, but it was a case of the desktop application still leading with the cloud used primarily for synchronization.
My faith in NeatWorks support was profoundly challenged when doing a search for *.nwdb did not yield a single hit. What more is there to say when the maker of a software product doesn’t include their own proprietary file extensions in their knowledge base? Thankfully, I found this thread. I copied the *.nwdb files from my old rig over the *.nwdb files the Networks installation on the new rig created and, like magic, my entire NeatWorks database was restored. Not sure how old the above posts are or if this will actually post? I am running version 5.4 (5.5 is available however 5.5 does not work with Windows Vista which is what I use). My computer crashed and I had to move everything to a another computer I had, also running Vista.
I had five years of my business files and taxes on there. Then one time I lost my hard drive on my computer and I had to get a new hard drive put it. A new hard drive was put in, but I never saved the files to the Neat Cloud like I do now. I thought what was saved on there when I saved it, was saved and I didn't do an offline back-up because I had no idea. That was my one little downfall.
We are very sorry for the inconvenience this may have caused you but we can definitely help you to resolve the issue if you happen to run into it again. Please let us know and we'll be happy to take care of that for you. Also, you can utilize our free Desktop Scan Utility here: which may help resolve the issue. Thank you for choosing Neat! Original review: Jan. 22, 2019 I saw the Neat Scanner in the store and bought it.
I always used to recommend Neat Desk. I cannot, in good faith, do that anymore.
At this point, more than half of the documents have not made it to the cloud and the legacy software is crashing every 5 minutes and must be restarted for the Sync to continue. Since I can’t scan while the initial Sync is incomplete, I now have a 29 day backlog of documents to scan. I am done with the arrogant attitude of an organization that knows the fatal issues with its migration process yet continues to force it customers into an unsupportable and fatally flawed migration process. If you are considering migrating to the cloud software, take my advice: DON’T DO IT.
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The other thing I do is photograph all receipts when I’m out and about and deal with them manually. Quicken’s mobile app is crappy at this. There may be other mobile receipt solutions out there that are good, but I am just tired of trying them all out. I’m sure I could be much more efficiently “paperless” but I am not that gifted at a lot of this and don’t mind the extras steps I now take.
I am happy to use an old fashioned Desktop Folder based organizing system (with multiple back-ups). I use the newest version of Quicken which lets you attach PDFs to transactions and then use Reports in Quicken.